Customer Service Representative - State Farm Agent Team Member
Full Time in Neenah, WI
Responsive recruiter
COMPENSATION AND BENEFITS
- Company-paid training, development, and licensing
- Solid base salary + Uncapped Commission + Bonus Opportunities
- Paid time off (holidays and personal/sick days) with the opportunity to earn additional time off
- Long Term Disability Coverage
- Life Insurance
- 401(k) Plan
- Shared company vehicle
- Growth potential/opportunities for advancement within our company
- Team-building activities and birthday celebrations
JOB VISION AND COMPANY INFORMATION
Dave Mader State Farm Agency has a proven track record of success. Owner Dave Mader, a former Wisconsin Badgers basketball player, established his agency with State Farm after earning a degree in personal finance. Over the past 21 years, the agency has become a leading State Farm Agency in Wisconsin and nationally, receiving numerous awards and accolades. The team has expanded to include nine members.
STATE FARM & DAVE MADER AGENCY INFORMATION
Please check out State Farm’s company overview Company Overview - State Farm® & our agency site Home, Auto Insurance & More in WI | Dave Mader – State Farm®
EXPERIENCE AND KNOWLEDGE
- Experience in retail sales, marketing, or customer service is desirable, but not required.
- Proficient keyboard typing skills and experience with Microsoft Office and other popular computer software.
SKILLS AND ABILITIES
- Ability to learn and apply product, industry, and market knowledge to make professional recommendations to prospects and policyholders and to satisfy insurance licensing requirements.
- Ability to influence others.
- Ability to create professional business relationships with prospects and policyholders.
- Strong listening, oral and written communication skills.
- Ability to take initiative and act effectively in various circumstances without direction.
- Self-confidence/perseverance/strong work ethic-remain positive and maintain progress towards a goal despite obstacles and adversity.
- Goal oriented-highly motivated and resourceful to achieve results.
- Proven track record of trustworthiness, dependability, and ethical behavior.
- Proven problem-solving ability-apply and balance conceptual and analytical thinking by breaking down complex problems, evaluating alternative sources of action and their likely outcomes, and selecting the best alternative.
- Ability to multi-task.
- Ability to pay close attention to detail and accuracy.
JOB RELATED TRAINING COURSES AND PROGRAMS
- Successfully complete all company, state, and federal requirements (licenses) to sell and service designated State Farm products and continue to be licensed in good standing as required.
DUTIES AND RESPONSIBILITIES
- Provide prompt, accurate, friendly, cost-effective service and utilize it as a basis for establishing a marketing opportunity.
- Work with agent's computer system to update information in customer databases.
- Prepare quotes, forms, policies, and endorsements when required.
- Conduct needs-based sales presentations in or outside the agent's office supported by technology.
- Generate and follow up on leads and prospects, schedule appointments, identify client needs, and market appropriate products.
- Close the sale with current prospective customers.
- Meet & exceed marketing & sales goals set by the agent.
- Network and build business referral relationships.
- Implement the agency's marketing/sales plan at direction of the agent.
WORK SCHEDULE
- Full time position with a 40-hour work week.
- Office Hours are Monday through Friday, 8:30 AM to 5:00 PM. Weeknights and Saturdays by Appointment
Compensation $70,000.00 - $100,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none